Playing catch up, Amar embarked on an 11-country round-the-world gap year after graduation and then became well and truly hooked. You can map your route between two points across multiple levels of the terminal and view estimated walk times between two points. Once you have your bags in baggage claim please give us a call at our dispatch number, 828-312-0488. Learn more about the process for delayed and damaged bags. If you know what concourse you are departing from, you can check what restaurants are nearby on the airport website. Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. Baggage service: 614-338-6700. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Assistive devices used by passengers with disabilities that are lost or damaged during DOMESTIC air travel are not subject to the rules limiting liability for lost or damaged baggage. Our customer self-service tool below can help with changes to existing reservations! Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. FRALH12345), and also change your details. Washington, DC 20590855-368-4200. An official website of the United States government Here's how you know. Assistance can be requested by calling 704-359-4038. You will find a summary of the topics for the most frequently asked questions here. Email. The Embassy Suites by Hilton Charlotte is not only close to the airport, but other area attractions as well like Bank of America Stadium, Charlotte Motor Speedway, Discovery Place Science, and SouthPark Mall. Concourse B is located in the southwest area of the airport and has 11 gates numbered B1 to B11. For more information on our advertisers, see here. Please complete and submit the Lost & Found Reporting Form so the Airport can better assist you in locating your lost item(s). Are incoming and outgoing flights for domestic travel in same concourse? If you are unable to get the information you require using the link provided or cannot amend your details, you will find a contact telephone number on the written confirmation receipt of your delayed baggage report. If youre in a rush or are just looking for the most convenient option, then a curbside valet service is available at the far east end of the departures level. We are in no way associated with or authorized by the Charlotte Airport authority and neither that entity nor any of its affiliates have licensed or endorsed us. Please note: All claim forms, with required documents, must be submitted within 30 days of arrival. Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. Yes, if you are not being permitted to check-in online then it seems you will need to finalize your check-in at the airport. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Alternatively, when picking up passengers, visitors can park for free in 1 of the 2 cell phone waiting lots until the passenger calls for pick-up. Any passengers arriving on international flights will be required to clear customs at CLT, excluding any countries with pre-approval. If in doubt, please contact each agency individually. We will let you know exactly when we will be there to pick you up! Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. Airport Address: PO Box 19066, Charlotte, North Carolina 28219, USA General Enquiries: +1 (704) 359 4000 Lost & Found: +1 (704) 359 4012 Charging Stations:These can be found in all concourses and some gate areas. The law applies only if the damage report and the claim for compensation have been made within the time limits set out in the Convention. We will be on American Airlines. 2023 Red Cirrus, LLC. Although airlines are not required to cover fair wear and tear, airlines cannot exclude liability for damage to wheels, handles, straps, and other components of checked baggage. To do this, please fill out the list of contents on our baggage status page which you will be able to access automatically five days after reporting your delayed baggage. Lounge access may be restricted at times due to capacity. Once an airline determines that your bag is lost, the airline is responsible for compensating you for your bags contents - subject to depreciation and maximum liability limits. It seems that you have already subscribed to this list. With a phased approach, new developments are due to be launched yearly through 2026, with some recent evidence of expansion of the terminal lobby. FRALH12345) by email. Only TSA PreCheck is available in security checkpoints B and D. We take your comments very seriously as they really help us to improve the site. Opinions and recommendations are ours alone. Alternatively, you also have the option of going directly to the lost property office (Terminal 1, Area A, Level 0, Monday to Sunday from 08:00 hours to 16:00 hours). An indoor Area is also located in Baggage Claim (pre-security, lower level) between Zone D and Zone E on the back wall behind the bag carousel. Popular Questions Have a Question? Southwest Airlines operates out of Charlotte Douglas International Airport and flights usually depart and arrive from Concourse A. American Airlines, Delta Air Lines, and United offer curbside check-in at Charlotte Douglas International Airport. The tricky part about losing an item in an airport is that it can end up with one of several agencies, depending on where you actually lost it, and who found it. 704-359-4013) is located on the Ticketing Level provides general airport information and Paging services. . at the Lufthansa service counter at the airport. Charlotte Douglas International Airport (CLT) served over 43 million passengers in 2021, and is the sixth busiest airport for passenger traffic in the U.S. Its the second-largest hub for American Airlines after Dallas/Fort Worth (DFW), with the airline operating around 90% of flights in and out of CLT. Smoking is prohibited in all public areas of the Airport except for some leased areas that may have designated smoking areas such as bars and lounges. If assistance is needed, please call 704.359.4038. Charlotte, Weve listed hotels below that are 1.6 to 4 miles from the airport, ordered by distance. Level 2 is check-in and ticketing with 5 security checkpoints leading through to the departure concourses. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Be sure to ask your parking attendant for details. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Charlotte Douglas International Airport. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. Customer Self-Service Need to change, cancel, or edit your flight itinerary? Please retain this together with all your flight documents, especially your boarding pass and the baggage claim tag. An official website of the United States government. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. Airport Address: PO Box 19066, Charlotte, North Carolina 28219, USA, For all enquires related to left luggage and luggage storage, please use the General Enquiries number. There are 8 gates numbered D1, D3-D6, D8, D10, D13, and the closest security checkpoints are D and E on the east side of the terminal. La Quinta Inn Charlotte Airport, North Carolina NC. Reach out to us on one of our various channels below, at any time, and we will assistyou shortly. Follow I-85 N to Little Rock Road in Charlotte. Any additional time will be charged at a reduced rate of $28 per hour. Ans: Contact American Airlines via phone or at their lost baggage counter. When does an airline consider a bag lost? Charlotte Douglas International Airport consists of 1 main terminal and 6 concourses. Once your incident report is created, you will need to continue the process by filing a claim. They have a pre-approval process Ill be completing beforehand. What to Do When the TSA Finds a Prohibited Item in Your Carry-on Bag, The Best Underseat Luggage of 2023, Tested and Reviewed, Charlotte-Douglas International Airport Guide, The Top Tips For Visiting Disney California Adventure, Chicago Midway International Airport Guide, Airline Lose Your Luggage? For DOMESTIC flights, DOT regulationallows airlines to limit their liability for a lost, damaged, or delayed bag. #C, Charlotte, NC 28217, On an airplane or within the boarding area: contact the, In a restaurant or inside the food court: contact HMSHost at, In a shop: contact the Paradies Shops at 704-359-1890. 5501 Josh Birmingham Parkway Conditionally approved passengers are required to attend an interview at a Global Entry Enrollment Center to finalize their application. Here's What You Can Doand How You Can Avoid It, Louis Armstrong New Orleans International Airport Guide, Hartsfield-Jackson Atlanta International Airport Guide, I Traveled to a High-Risk Countryand It Ruined Airport Security for Me, Don't Leave Home Without the Best Travel Accessories, Southwest Airlines Unaccompanied Minor Policy, Ellison Onizuka Kona International Airport Guide. ** Day Pass for any passenger. Air Canada, Contour, Delta Air Lines, Frontier Airlines, JetBlue, Southwest, Spirit, Sun Country Airlines, Swift Air, United Airlines, Viva Aerobus, Volaris. Privacy Policy and We are traveling OMA to DUB via CLT, with a lengthy layover. The airport had announced at 3:40 p.m. via Twitter "local law enforcement is responding to a possible security item in baggage claim. Secure .gov websites use HTTPS Let's face itit's pretty easy to lay down your phone or laptop and then be distracted by something and leave it, or to leave your laptop, cell phone, watch, or even shoes in the TSA checkpoint. 2 security checkpoints at Charlotte Douglas International Airport have TSA PreCheck lanes 1 at checkpoint B and 1 at checkpoint D. Charlotte Douglas International Airport does not allow passengers to remain inside the secure area overnight, so if youre looking to sleep at the airport, this would be landside, requiring you to re-clear security the following morning. According to the Travel Market Report, average TSA Wait times at CLT are 13.2 minutes.The busiest times for Charlotte airport security are from 5:00 PM to 6:00 PM when the wait can be 29 minutes. Seating with charging stations can be found at gates A21 to A29 and throughout Concourse B. Terms of Service apply. All Rights Reserved. Compensation is specified in so-called Special Drawing Rights (SDR). Airport: Charlotte Douglas International Airport (CLT) The Federal Tort Claims Act governs the way your claim is processed and establishes your rights in regard to your claim. Designated smoking areas can be found outside of the terminal at the far west end on the departures level, and near doors A and D on the arrivals level. The Hourly Deck is also the most convenient parking option if you prefer to meet your passenger in the terminal. This location does not accept cash or checks. These devices are intended to assist passengers with a disability to hear, see, communicate, maneuver, or perform other functions of daily life. CLT has 2 dedicated TSA PreCheck lanes 1 at checkpoint B and 1 at checkpoint D. If you have been approved following the application process, then you are eligible to use these lanes for expedited security clearance. If you cannot find your baggage upon arrival at your destination, notify Copa Airlines baggage service that you have not received your baggage, before leaving the airport. Charlotte/Douglas International is a "smoke free" facility like all other City-owned facilities in Charlotte. In the event of damages to carry-on baggage, liability only applies if the airline or its personnel can be shown to have caused the damage. Please enable JavaScript to fully experience this site. Sun., Mon., Thur., Fri.: 5:15 a.m. to 10:30 p.m. 4240 Scott Futrell Dr., Charlotte, NC 28214, 2700 Little Rock Rd., Charlotte, NC 28214, 2731 Little Rock Rd., Charlotte, NC 28214, 2400 Cascade Pointe Blvd., Charlotte, NC 28208, 2707 Little Rock Rd., Charlotte, NC 28214, 3425 Mulberry Church Rd., Charlotte, NC 28208, 2625 Little Rock Rd., Charlotte, NC 28214, 3315 Scott Futrell Dr., Charlotte, NC 28208, 4238 Business Center Dr., Charlotte, NC 28214, 2541 Little Rock Rd., Charlotte, NC 28214, 3055 Scott Futrell Dr., Charlotte, NC 28208, 2800 Coliseum Centre Dr., Charlotte, NC 28217, 4119 S. Stream Blvd., Charlotte, NC 28217, 108 Airport Commons Dr., Charlotte, NC 28208, 212 W. Woodlawn Rd. Baggage Recovery Center For questions, assistance or feedback regarding baggage delays, damaged bags or items left on United aircraft, contact us by using the information below. Youre able to use any TSA PreCheck lanes at any U.S. airport once your application has been approved and you have received your Known Traveler Number. Contact American Call us Reservations and ticket changes Come see us Ticket sales centers Products and programs Payment options AirPass Contact Business Extra Contact gift card support Contact Group & Meeting Travel You may also like. All rights reserved. A lifelong Charlotte resident, Artie Beaty has been writing about the best of his hometown since 2011. Please retain all the receipts pertaining to your emergency purchases. Click here to see a list of advertisers that we work with. Our support team is just a click away! Baby Facilities: CLT has 3 nursing rooms located on the upper level of the atrium near the chapel, in the Concourse A connector, and near the D/E connector. www.cityofcapegirardeau.org/departments/airport, Join our e-mail The long-term 1 and long-term 2 parking lots are accessible by riding the courtesy shuttle bus to/from the terminal and cost just $10 per day to park. Opens another site in a new window that may not meet accessibility guidelines. At that time, you will be given a claim number. 1,500. Assistive devices used by passengers with disabilities that are lost or damaged during INTERNATIONAL air travel are subject to the maximum liability limit set by the applicable international treaty. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. Have a Question? To connect, select the network CLT Free WiFi and launch your browser. Does CLT provide shuttle rides between gates/terminals? Take US-74 W from Charlotte and after approximately 4.5 miles, use the left 2 lanes to turn left onto N. Josh Birmingham Parkway for access to the airport. Free Wi-Fi is available at CLT for passengers to use in all public areas. Airport status is only available for US airports. The concourse has an American Airlines Admirals Lounge and a range of shops and restaurants. To reach Concourse A, take a left out of Concourse B, or for the other concourses, take a right out of Concourse B. Concourse C has 14 gates numbered C2 to C11, C13 to C15, and C19 and is located in the southeast area of the airport. Assistive devices include (but are not limited to): Continuous Positive Airway Pressure (CPAP) machines, Prescription medications and any medical devices needed to administer those medications, such as syringes or auto-injectors. If you have not yet reported your delayed baggage online, please report it via the following link. Click here to see a list of advertisers that we work with. Outside relief area, Between concourses A and B Most are located within the secure area, with just a few cafes located outside of security in the baggage and ticketing areas. Aircraft or Boarding Area the airline you flew with (Baggage Services numbers for each airline are listed below.) Prayer: CLT has an airport chapel located on the mezzanine level in the main terminal. In the case of verifiably new items the original price will be reimbursed; in the case of used items a fair value will be reimbursed. Is a reservation required or a telephone # to call when landing? Passengers have an obligation to minimise damages; this means that expenses must be kept as low as possible in the event of temporary loss of baggage. Charlotte Douglas International Airport (CLT) General Information Terminal/Gate: A10 Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure . For each commenced year of use, 15 per cent of the value is deducted. All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. Found this useful? Flight Information: Departures and arrival information can be viewed online. When I get to CLT on the way to TC, do I need to pick up my baggage and re-check it? Air cargo and small package services: 614-338-6740. To access Concourse E, passengers need to take the escalator or elevator down to level 1 from the connector where there are moving walkways. Please allow up to six months to fully investigate your claim. Passengers can be picked up and dropped off on either the departure or arrival levels, but waiting is not permitted. Please save your control number; you will need it when communicating with TSA and to check your status. Delayed or damaged baggage Back to top Interesting Features: The CLT Canine Crew consists of a team of service dogs that roam the airport looking for love and attention. Track Flights, Search Fares, Locate Airlines. You can find tips on how to pack, check-in, and claim your luggage to minimize the chance of damage, delay, or loss in DOTs Fly Rights publication here. For all comments about this website, please click here to contact us. We have Answers. Lost & Found. Liability is governed by the Montreal Convention. It will NOT be published. I was not able to check in online for the CLT to Bermuda leg of the trip. Note down your reference number and check the status of your baggage regularly. HMS Host handles the stores and restaurants in the Charlotte airport.